Privacy Policy

At Gentiago Qorimodo, we believe your personal information deserves the same care and attention we put into every floral arrangement. This policy explains exactly how we collect, use, and protect your data when you interact with our floristry masterclasses and services.

We operate under Azerbaijan's data protection laws while maintaining international best practices for privacy protection. Your trust matters to us, and we want you to feel completely comfortable with how we handle your information.

We collect different types of information depending on how you interact with our services. Here's what we gather and why we need it:

We only collect information that's necessary for providing our services. If you're browsing our website, we gather minimal technical data. When you sign up for classes, we need more details to ensure you have the best possible experience.

Your information helps us deliver exceptional floristry education and maintain our high service standards. We use your data for:

• Class Management: Registration, scheduling, sending reminders, and providing course materials
• Communication: Updates about your classes, seasonal workshops, and important announcements
• Payment Processing: Handling fees securely and providing receipts
• Service Improvement: Understanding what works well and what we can enhance
• Safety and Compliance: Meeting health requirements and maintaining accurate records
• Customer Support: Responding to questions and resolving any issues quickly

We keep your information private, but there are specific situations where we may share limited data with trusted partners:

• Payment Processors: Secure handling of transactions through established financial services
• Email Service Providers: Sending class updates and communications through professional platforms
• Legal Requirements: If required by Azerbaijan law or valid legal processes
• Business Protection: Preventing fraud or protecting our rights and safety
• Emergency Situations: Contacting family or medical services if necessary during classes

Any third-party service we work with must meet our privacy standards and is contractually obligated to protect your information. We regularly review these partnerships to ensure your data remains secure.

We protect your information using multiple layers of security measures appropriate for a floristry education business:

• Secure Storage: Digital files are encrypted and stored on protected servers with regular backups
• Access Controls: Only authorized staff members can view personal information, and only when necessary
• Physical Security: Paper records are locked securely at our Baku location with limited access
• Network Protection: Our website and systems use current security protocols and regular updates
• Staff Training: All team members understand privacy requirements and best practices
• Regular Reviews: We audit our security measures and update them as needed

While we can't guarantee absolute security (no one can), we take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure.

We keep your information only as long as necessary for legitimate business purposes or legal requirements:

After retention periods expire, we securely delete or anonymize your information. Some data may be kept longer if required by law or for legitimate business interests.

Our website uses cookies and similar technologies to provide a better experience and understand how you use our services:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand which pages are most useful and popular
• Preference Cookies: Remember your settings and choices for future visits
• Communication Cookies: Enable features like contact forms and live chat

You can control cookies through your browser settings, though disabling some may affect website functionality. We don't use advertising cookies or track you across other websites.

While our floristry masterclasses are based in Baku, Azerbaijan, some of our service providers may process data in other countries. When this happens:

• We ensure adequate protection through contractual agreements and security measures
• Data is only transferred to countries with appropriate privacy protections
• We limit transfers to what's necessary for service delivery
• You have the same privacy rights regardless of where your data is processed

Most of your information stays within Azerbaijan or the European Economic Area, which have strong privacy protections similar to our own standards.

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes:

• We'll notify current students and clients by email
• We'll post the updated policy on our website with a new "last updated" date
• We'll explain major changes in plain language
• We'll give you time to review changes before they take effect

Minor updates (like fixing typos or clarifying existing practices) may be made without individual notification, but we'll always update the date at the top of this page.